Privacy Policy
Last updated: 26 October 2026
This policy describes how XUBIRACA LLC, operating Ariane Jewellery, handles personal information associated with this store. Contact support@arianejewelry.com for privacy questions or requests.
Information collected
Devices and browsing
Technical information may include your IP address, browser, device settings, pages visited and interactions. The store uses technical logs, cookies and similar technologies to operate shopping features, protect transactions and, where permitted, measure activity.
Purchases
Order records include your name, contact details, billing and delivery information, selected products, personalisation choices, payment status and purchase history. Payment providers handle the payment details entered in their checkout interfaces.
Customer support
We use your messages, order references and attachments to answer questions, investigate issues and manage returns. Please avoid sending passwords, complete card details or unrelated sensitive information.
Children
The store is intended for adults making purchases. A parent or guardian who believes a child has supplied information inappropriately can contact us to request a review and deletion where appropriate.
Service providers and disclosure
Shopify provides the commerce platform. Payment, preparation, delivery and support providers receive information needed for their work. Information may also be disclosed in response to a lawful request or to protect legal rights. Shopify explains its own practices in its Consumer Privacy Policy.
Advertising
Where analytics or advertising features are enabled, they may use browsing or purchase activity to measure campaigns or select relevant offers, subject to the consent required for that use. Advertising preferences offered by providers such as Google and Meta apply to their services. You can also contact us about your store-related choices.
Use of information
Information supports payment, personalisation, delivery, account management, service communications, fraud prevention and record keeping. Optional marketing and tracking require the consent or other permission applicable to the activity. Information collected for an order is not unrestricted permission for unrelated uses.
Retention
Records are kept for the time needed to fulfil their purpose and meet applicable record-keeping obligations. You can request deletion. Some information may need to remain for an outstanding order, warranty, dispute or legal requirement. A limited unsubscribe record may be retained to respect your preferences.
Automated checks
Commerce and payment providers may use automated checks to identify unusual transactions or suspected fraud. Contact us if a check affects your order and you need help understanding the result or contacting the relevant provider.
Your choices and rights
Subject to applicable law, you can request access to information about you, correction of inaccurate information, deletion, or withdrawal of consent. Additional rights may depend on your location and the processing involved. We may need proportionate information to verify your identity before responding.
Send your request to support@arianejewelry.com. We will apply the relevant response deadlines and explain any lawful restriction. You may raise a complaint with the competent privacy authority.
International processing
The store and its service providers operate internationally, so information may be handled outside your country. Applicable safeguards and local laws depend on the provider and destination. Contact us for information relevant to your records.
Cookies
Cookies help maintain the basket, remember preferences and support checkout. Optional technologies can support analytics or advertising. Session cookies expire when a session ends; persistent cookies remain until expiry or deletion. The technologies present depend on the features being used.
Use the available store controls and your browser settings to manage choices. Blocking necessary cookies can affect shopping functions. Deleting cookies does not delete order records already supplied to us.
Browser privacy signals
The handling of browser signals depends on the service and applicable requirements. You may contact us directly to make a privacy request regardless of your browser settings.
Email and SMS
Order updates and support replies are separate from promotional messages. If you subscribe to marketing, your contact details and channel preferences are used for those communications. Marketing consent is optional.
Use the unsubscribe link in an email or the opt-out instructions in a text message. You can also email support@arianejewelry.com and specify the channels you want to stop. Your marketing choice does not cancel an existing order.
Policy updates
We may revise this policy as services or requirements change. Where a new use needs consent or notice, updating this page does not replace that requirement.
UK privacy rights
Where UK data protection law applies, you may request access, correction, erasure, restriction, portability or object to qualifying processing. You may complain to the UK Information Commissioner’s Office at ico.org.uk. Contact us first if you would like us to investigate a concern.
Contact
Send questions, requests or complaints to support@arianejewelry.com.